Can I download Microsoft Office 365 for free? You’ve got this! If you’re locked out of your MacEwan account or need to reset your password, give this self-service option a try. I can’t remember my password and I’m locked out of my MacEwan account. Here, MacEwan University’s Technology Support staff share solutions to the IT problems that our students face most.ġ. Chances are, if you’ve got technology, you’ve also got questions. What’s the saying? Technology is great – when it works.